1. The electrical facts
- Supply on site: voltage, phases, frequency — and whether it is stable (printed input tolerances are per series — ±15% on the AU400's published input, for example).
- Motor nameplate: power, rated current, voltage connection, rated frequency — the figures the sizing check works from; see the sizing guide.
- The conversion question, if any: 220 V site feeding 380 V motors (AU400), or 50/60 Hz mismatch (frequency converters).
2. The control facts
- Control mode the duty needs: V/F, sensorless vector, or closed loop with encoder — the published figures on the high-performance and closed-loop pages mark the boundaries.
- Interfaces: analogue references, PID sensor signals, RS485 Modbus or other fieldbus (see the Modbus page), braking unit, encoder card.
- Environment: IP20 panel mounting, or sealed formats for dust, water and exposure.
3. The commercial facts — stated honestly
Minimum order. 1 piece is the published minimum order for the main listed product lines on the company's platform store. Price. The platform store publishes an FOB reference band of US$69–500 per piece across its main listings; treat it as a band across many models, not a price for yours — the quotation for your model, quantity and destination is the price. The same band, with its scope, appears in the blog's VFD price guide. Lead time. An enquiry item for a specific order; the platform template states lead times of 1–2 weeks, depending on quantity, for the main lines — ask for the lead time for your order to be stated in the quotation. Warranty. Series documentation states its own terms (an 18-month warranty, for example, is stated in the AUD32 product summary); ask for the term for your model to be stated in the quotation.
4. Documents to request with the order
- The series manual and parameter documentation for the exact model.
- Dimension and terminal drawings if the panel is already designed.
- Certificates for the model and market — available upon request, as the quality page sets out.
Beyond the unit price
What else can be pinned down in the enquiry alongside the unit price is visible in this catalogue's own published terms: the energy behaviour of the control class you choose (the AUD32's documented fan-mode saving claim on the fan page is an example of a claim to weigh with its scope), the 1-piece minimum order published for the main listed lines on the platform store, and the documentation requested with the order — manual, parameter sheet and dimension drawings.
Frequently asked questions
Why won't you just print a price list?
The platform store publishes the FOB band and the 1-piece minimum; it does not publish a model-by-model price list.
What is the fastest route to a firm quote?
Motor nameplate photo, site supply, application and quantity, sent through the contact page. If your case has points outside these inputs, state them in the same message.
Send us your motor rating and application
Tell us the motor power, the supply voltage on site and what the drive will run — pump, fan, machine tool or lift. Minimum order is 1 piece on the main catalogue lines, as published on the platform store; ask for price and lead time for your model and quantity to be stated in the quotation. Email [email protected] or message us on WhatsApp.